If you do not enable it, even if you turned on Bluetooth, you will not be able to connect with the scale. Share your App account to our support team at 13 requires Bluetooth permissions.Select “Bluetooth anomaly detection” and follow the instructions.If none of the above steps resolves your connectivity issues, try the “Bluetooth anomaly detection” function: Step on the scale again to complete the pairing.After a few seconds of loading, the scale model number will appear, tap it.Step one foot on the scale surface to wake it up.Tap "+" on the top right to enter pairing mode.Find the model number that begins with "ES" and slide it left to forget the device.Under the "Measurements" section, select the top right “+”.If the normal connection to Bluetooth fails, please try the below steps:ġ. Reset the scale by taking out one battery for 5 seconds and putting it back in or pressing the reset button on the back of the scale for 5 seconds.Įnsure Bluetooth and GPS (Android only) are enabled on your phone. Pairing is successful when your metrics appear on the Renpho App.Ĭongratulations! You have successfully completed the first measurement, now you can check the metrics in the app. Step onto the scale with bare and dry feet on the scale’s conductive area.Ĭ. Tap the device name, the name will start with “ES” on the pairing page.ĭ. Keep standing on the scale for 5-10 seconds. Tap “+” and choose “Device Management” on the measuring page.ī. Pairing the Renpho scale with your smartphone.Ī. Or you could login as Guest mode if you don’t want to register.įor iOS users, iOS 13 or above version requires Bluetooth permissions:įor Android users, make sure your location is enabled for Android 6.0 or later. ![]() Register your account in the Renpho App with email. Open the App and follow set-up and pairing instructions:Ī. Scan the QR code or search “Renpho” in the Apple App Store or Google Play Store. ![]() Use the scale in a firm, flat and stable location, avoid any carpet.ĭownload and install the free “Renpho” App onto your smartphone. Please charge 2-3 hours before first use. Properly install the AAA batteries included in the package. Before first use, install/charge battery:
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